![]() All the areas of the hotel have Wifi and air conditioning to feel comfortable and stay connected everywhere. The best services of your 5-star hotelīy booking your room in a 5-star hotel in Bogor, you are choosing the best services and are expecting the best from our staff. Therefore, you will have access to various places of interest such as the Taman Mini Indonesia Indah, the Istiqlal Mosque or even several museums. On top of that, Bogor is only 1 hour and 35 minutes away from Jakarta, the capital city of Indonesia. Only 8 km away from the city center of Bogor, the hotel sets a shuttle to guarantee an easy journey from the airport to the hotel. The Royal Tulip Golf Resort Gunung Geulis opens its doors in a privileged setting, at the heart of the mountain in the nature, to provide you with luxury rooms with a paradisiacal view over the forest. I would definitely book in future as well from them.Discover Indonesia in the best conditions of comfortĬhoose the best of accommodations by booking your luxury room in a 5-star hotel for your stay in Indonesia. I found them very trustworthy and helpful. They are good in customer care and customer friendly. I strongly recommend to book from Zenhotles. I found them very helpful and unlike other big companies who take 24 hours to reply Zenhotels always replied me promptly within 30min. I was so impressed by the timely action my Zenhotels and helping me. ![]() On arrival at hotel, they told me everything has been paid and booking had been modified. But they agreed to modify my booking without any charge considering me their first customer. They found me very disappointed and sad when I found my small mistake in booking. I contacted Zenhotels and they revealed that it was my mistake when I was booking I selected single bed coloumn in haste. I called hotel and they said I need to modify my booking and have to pay extra. I was travelling with my wife and two years old son so It was very shocking to know that my booking is wrong. Before travelling I was double checking everything and found out that the room I booked is a single bed room not a family room. The reason for booking from Zen was their striking deals and best price compared to other companies. I booked a hotel room from Zenhotels almost two a half month before my trip to France. Just came back from Paris and writing this review. I'm going to give the hotel a call again closer to the date, just to double check everything and I'll update here. sometimes you need to push a little to get answers in a hurry (same could be said about any company really though, I guess)Ī few smalls cons, but nothing too major. if your check-in is a few months away, the hotel might not be able to see your order in their system. + the support is great – the team are really friendly and helpful. ![]() They did apologise for the delay and explained they were waiting for their partner's reply, but they finally got back to us to confirm both bookings, and they gave us a promo code for our next booking as an apology for the hassle. So we were waiting four or five days for a definite answer, but the team kept us updated every day. They said they would look into it for us, and confirm the booking again with the hotel. We contacted zenhotels customer care through Facebook and got told that our bookings were made through different providers, and this caused the problem. The manager confirmed one booking but couldn't see the second one. I found some negative reviews so decided to check the bookings directly with the hotel. So, I did that, got the vouchers, everything was fine, until I decided to check our reservation with the hotel directly. I booked two rooms (travelling with friends) and this is where we had a bit of an issue - you can't book two rooms at once, you need to make two different reservations. I ended up paying about 30% less on zenhotels for a hotel in Bunol than on other sites I looked at. ![]() So about a month ago I booked a hotel through the site, to the La Tomatina festival in Spain. I haven't really seen any detailed reviews of, so I wanted to share a bit I found about using them.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |